Q: How can I buy a Alma Handpan ?
If you want to buy a Alma Handpan you can either place a custom made order or wait untill a flash sale is made available.
Q: How can I place a custom made order ?
A: If you want a custom made Alma send us an e-mail to email@example.com.
Q: What is a Flash Sale and how does it work ?
A: A Flash Sale is when a handpan becomes available for immediate purchase. Flash Sales are posted in our website at the "Flash Sale" page from time to time (usually once a month). Much like in a webstore we put a handpan with a given scale for sale and if you might like its sound you can buy it without any waiting time. The catch is that usually we put few Alma Handpans for flash sale at a time, and once these are sold you'll need to wait untill a new Alma Handpan becomes available for flash sale.
Q: Can I buy a Handpan by visiting your warehouse ?
A: We don't keep any Alma Handpan in stock, so the answer is no. However, we are working things out so this can become a possibility in the near future.
Q: How can I pay for my Alma Handpan ?
A: You can pay your Alma Handpan through cash, paypal, bank transfer or credit card.
Q: I'm a begginer, what scale should I pick ?
A: Scales have to do with personal taste, always inquire us about it if you might have any doubts about this. But, if we had to advice a begginer scale we would suggest the D minor scale, as it is really versatile and easy to find other handpan players using this scale, which makes it easier when it comes to learning with others, might it be personally or through web classes. However, if there is one other scale that really catches your attention, and that you really like, go with that scale.
Q: Do you offer retuning services ?
For Alma Handpan owners we offer the 3 first retuning services, but we also retune other makers handpans.
Q: I Have a Handpan from another maker out of tune do you retune it ?
A: Yes, we do.
Q: How much do you charge for a retuning ?
A: We charge 100€ for a full retuning.
Q: I want to change my handpan scale do you do it ?
A: Yes, we do. However, this is dependent on our maker personal evaluation of your handpan structure, material, scale, overall state, and desired scale.
Q: How much do you charge for a scale changing service ?
A: It depends on the work it will give us to change your scale, contact us and ask for a quote.
Where is the Alma Handpans warehouse ?
Our warehouse is located in a place called Fernão Ferro, in the road that leads to Sesimbra, about 20 minutes from Lisbon the Portuguese capital.
Q: Can I visit your warehouse ?
A: Yes you can. Might it be to get to know us, to try a Alma Handpan, to have your handpan retuned, just contact us saying you want to come visit us and we'll set everything so you can come visit the Alma warehouse.